Sting Stopper™ Promise
We offer an industry leading warranty on all of our Sting Stopper™ gear because we know it's great and stand by it.
Sting Stopper Satisfaction Guarantee
At Sting Stopper, we take pride in the craftsmanship and durability of our beekeeping supplies and apparel. We're confident in the performance of our products, and we want you to be completely satisfied with every purchase.
60 Day Return Policy: Need to return you gear? No problem just start the return process on our website and send it back to us. We cover the return shipping.
One-Year No-Hassle Returns: Once you register your gear with, us your gear is automatically given a 1 year warranty. If you're not satisfied with your purchase, you can return it for a refund within one year, no questions asked. Whether it's gloves, suits, or any other beekeeping gear, we stand behind what we sell.
Beyond One Year: If you encounter defects in materials or workmanship after one year, we're still here to help. If you don't have our extended warranty, we will still help. We'll consider returns for items that don't perform as we designed them to, ensuring you have the gear that works as hard as you do.
Trade-In On Your Next Purchase: Is your gear worn out, and it's been over a year since you bought it? Wash it and send it back to us, and we will give you 20% off your next order from us. We want you wearing Sting Stopper™ and we will do what it takes to keep you in it.
Extended our No-Hassle Returns Policy to 2 years:
Purchase our extended policy within 60 days of the original purchase date, and you can bump that awesome Promise to a full 2 years. Beyond two years, you can trade it in for a discount on the next order.
Special Conditions for Our Sting Stopper Promise™
Our products are built to handle the tough work of beekeeping, but they’re not indestructible. Our Promise is designed to cover any shortcomings in the products themselves, not the wear and tear that comes from a job well done or the hazards of the hive.
We reserve the right to decline returns for:
- Products damaged through misuse, improper care, or accidents.
- Excessive wear and tear or extreme abuse based on the time used
- Loss or damage from natural disasters, fire, or other unforeseen events.
- Items with removed or defaced labels.
- Products returned incomplete or not what we sold.
- Contamination or excessive soiling beyond what's expected from normal use.
- Personal reasons not due to product performance, like changes in personal preferences or circumstances.
- Misuse of our return policy.
Our Commitment:
We strive to treat our customers with the fairness and respect they deserve, and we ask the same in return. If you ever feel our products haven't met your expectations, reach out to us, and we'll make it right — that's our No Bull approach to customer service.